OUR ONLINE PAYMENT CENTER HAS CHANGED, PLEASE READ THE INFORMATION BELOW BEFORE PROCEEDING TO THE PAYMENT CENTER
The Okeechobee Utility Authority is pleased to be able to offer you the convenience of making secured on-line payments and automated payments-by-phone. You will need to know your account number and billing zip code. The account number must be entered as a six digit account number. You must add one or more zeros to the front of your account number to make the six digits (012345 or 001234). There is a charge of $2.75 for each transaction.
Please be advised that making an on-line payment or payment by phone does not immediately change any status related to your account. Payments made after 8:00 PM will be credited to the next OUA business day. If today is your due date, a payment made after 8:00 PM will accrue a penalty. Making your payment on line or by phone will not prevent penalty or shut-off if made on the same day these events are scheduled. If your bill is scheduled for penalty or shut-off on the day you wish to pay please call the office to make your payment. If your service is already shut off DO NOT make your payment on-line or by automated phone as these payment features do not initiate a re-connection; please call the office to receive your updated balance and to ensure that your payment is received and your service is restored.
E-check and Payment-by-phone payment approval is provisional, contingent on completion of bank processing within the next 48-96 hours.
Normal business hours are Monday through Thursday 7:00 AM through 6:00 PM. Please contact this office at 863-763-9460 if you have any questions or require additional information.
To make an automated phone payment call (732) 907-6475.
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Okeechobee Utility Authority will temporarily change its method of chlorinating potable water to insure the future safety of our drinking water. The water users may notice an unusual chlorine taste or odor in their tap water after October 4th 2021. These conditions will last thru October 25th 2021.
Please see Announcements page for complete information and contact information regarding this notice.