We have been made aware that some Okeechobee Utility Authority customers have been targeted by scammers claiming to represent us. Scammers are calling customers claiming to be collecting on late bills. They may even falsify their caller ID information to make it appear as though the call is coming from a local telephone number or even the OUA.
Many scammers are now using more sophisticated and intimidating strategies. The only way to protect yourself is to be aware, know the facts and guard your personal information. Most importantly, please remember that you do not have to sign anything or give personal and/or financial information to anyone calling you on the phone, sending you an email or showing up at your door.
If the situation does not feel right, contact us at 863-763-9460.
Contact the police immediately and report the call/visit if you feel it was a scammer
Florida residents who have past-due water utility bills or have experienced the disconnection of their water service may qualify for financial assistance through Florida’s Low-Income Household Water Assistance Program.
NOTICE: This website is currently under renovation to ensure accessibility by any disabled individual. If anyone encounters an inaccessible feature on this website, please contact Michelle Willoughby at (863) 763-9460 x. 118 or you may email that office at firstname.lastname@example.org to advise what inaccessible feature was encountered, and to allow the Okeechobee Utility Authority to provide the desired information through alternative means, until such time as the website renovation in complete.