The Okeechobee Utility Authority is pleased to be able to offer you the convenience of making secured on-line payments and automated payments-by-phone. You will need to know your account balance and account number in order to utilize these payment features. There is a minimum charge of $2.00 for each transaction. The amount of the charge is based on the total balance of the bill and will display before you finalize your payment. Please be advised that making an on-line payment or payment by phone does not immediately change any status related to your account. Payments made throughout the day Monday through Thursday will be posted at 4:00 PM daily. Any payment made after 4:00 PM will not be posted until the next business day. Payments made on weekends or holidays will be posted on the next business day. Making your payment on line or by phone will not prevent penalty or shut-off if made on the same day these events are scheduled. If your bill is scheduled for penalty or shut-off on the day you wish to pay please call the office to make your payment. If your service is already shut off DO NOT make your payment on-line or by automated phone as these payment features do not initiate a re-connection; please call the office to receive your updated balance and to ensure that your payment is received and your service is restored.
E-check and Payment-by-phone payment approval is provisional, contingent on completion of bank processing within the next 48-96 hours.
Normal business hours are Monday through Thursday 7:00 AM through 6:00 PM. Please contact this office at 863-763-9460 if you have any questions or require additional information.
To make an automated phone payment call toll-free 1-866-989-9518.
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